Your Questions

Seeking counselling, what are the steps ?


When you contact Kinergy via email or phone, you will join our waiting list and as soon as spaces come available we will invite you in to meet (assessment). This meeting is an opportunity to meet us and get a feel for what we can offer you. After this, if you wish to go ahead with counselling we will allocate you to the most suitable counsellor.


Questions on Myths about rape and sexual abuse?

Link to our page on Myths


Seeking counselling, what are the steps?


When you contact Kinergy you will be given a brief outline of the services that we offer and our current waiting list time. You can then join the waiting list and once we have availability will invite you in for an assessment. 


Who will I meet at this assessment?


We ask clients when they ring or email if they have a preference for either a male or female assessor for this intiial meeting.


What happens at the assessment?


This meeting is a chance for us to get to know you a little more, which will help us match you with the most suitable counsellor. This meeting usually lasts 45 minutes.  


What will happen at counselling ?


In your first meeting with your counselling your counsellor will talk with you about confidentiality, donations and any other information that is important to share with you. It is also a chance for you to ask any questions around counselling or to speak about any hopes and fears of starting counselling.


How can I access the service ?


You can access the service via phone or email. 


Questions about Sarah's Law?

Link to our page


How much will it cost ?


Kinergy is a charity and has always excepted donations. We are aware that some clients are not in a position to give and they can use the service without donating. Some of our clients give £5 per session and some give £25. All this contributes to enabling us to provide a professional service. 

What other agencies are in Bristol that offer support ?


Below is a Pdf of different agencies across Bristol


Address details:


Mary Carpenter House

Kingswood Foundation Estate



BS 15 8DB


Please use BS15 8BN when using a SAT NAV

Contact details:


0117 908 7712




Single Gift Aid Declaration.docx
Microsoft Word document [23.7 KB]
Multiple Gift Aid Declaration.docx
Microsoft Word document [23.5 KB]
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Kinergy Helping You Face The Future Phone: 0117 908 7712 Email: Registered Charity Number 1099140 Registered Number 431957 © 1996 Kinergy